What should the flight attendant do during moderate turbulence if service was ongoing?

Prepare for the Envoy General Emergency KV Exam. Study with flashcards and multiple-choice questions, each coming with hints and detailed explanations. Get ready to ace the exam!

During moderate turbulence, the flight attendant should discontinue service and stow carts to ensure the safety of both the crew and passengers. In such conditions, the aircraft can experience unpredictable movements that could lead to injury if service equipment is not secured. Stowing carts prevents them from becoming projectiles and allows flight attendants to focus on their primary responsibility: safety.

Continuing to serve refreshments during moderate turbulence poses a risk, as both the flight attendants and passengers could be injured if the aircraft suddenly jolts. Allowing passengers to move about the cabin is also unsafe during this time; they are best kept seated with their seatbelts fastened. While engaging with passengers for comfort is essential in general service, safety must take precedence during turbulence. Thus, ensuring carts are secured and service is halted is the most appropriate action to maintain a safe environment.

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