What action should flight attendants take if they encounter an unresponsive passenger?

When flight attendants encounter an unresponsive passenger, following emergency protocols, including summoning medical assistance, is the appropriate action to take. This procedure is critical to ensuring the safety and well-being of the passenger. In emergencies, flight attendants are trained to prioritize the health and safety of all individuals on board, which includes recognizing the signs of distress or unresponsiveness and reacting swiftly.

The training flight attendants receive emphasizes the importance of immediate action in medical emergencies. Summoning medical assistance can lead to prompt intervention, potentially saving the passenger's life. This action also involves notifying the captain or other crew members, which is essential for managing the situation effectively.

In contrast, ignoring the situation, waiting for passengers to alert the crew, or checking the passenger's ticket for emergency contacts are not appropriate responses, as these options delay immediate care and could exacerbate the passenger's condition. Offering timely support can make a significant difference in emergency scenarios, highlighting the necessity of adhering to established protocols in the face of potential medical emergencies.